Cookie Policy

1. What are cookies?

Cookies are small text files placed on your device when you visit a website. They can help the website function, remember choices, measure performance, and understand how visitors use the site. Similar technologies can include local storage, pixels, SDKs, and scripts that store or access information on a device.

2. How we use cookies

We use cookies and similar technologies for the following categories:

• Strictly necessary: required for basic website operation, security, form flow, and consent management.
• Analytics: used to measure visits, page views, section views, traffic sources, and form interaction events so we can improve the website and the performance of our landing pages.
• Preferences: used to remember your cookie choices or other non-essential settings, if enabled.

3. Consent

Strictly necessary technologies may be used without consent where permitted. Analytics and other non-essential technologies should only be activated after you provide the relevant consent through our cookie banner or preferences controls.

You can withdraw or change your cookie preferences at any time by using the Cookie Settings link available in the website footer.

4. Cookies and tools we may use

Strictly necessary	Purpose: keep the website functioning, remember consent settings, protect forms, and support security-related behavior. Examples: your own consent cookie such as cookie_consent or similar; technical session or security-related storage if implemented. Provider: https://api.rivaescape.me
Analytics	Purpose: measure traffic and engagement on the website. Examples: if Google Analytics 4 is enabled, cookies may include _ga and other similarly named Google Analytics cookies depending on your configuration. Provider: Google LLC / Google Ireland Limited and related Google services, depending on your setup.
Tag management	Purpose: deploy and control scripts, tags, and measurement logic. Google Tag Manager itself may not set cookies by default, but it can load tags that do. Provider: Google LLC / Google Ireland Limited, depending on your setup.

5. Analytics details

If enabled with your consent, we may use Google Analytics 4 and Google Tag Manager to measure items such as:

• site visits and page views;
• traffic sources and campaign attribution;
• views of important sections such as hero, FAQ, or form blocks;
• form-start, submit-attempt, and successful lead-submission events;
• clicks on important calls to action such as WhatsApp or “Check Availability”.

We do not intentionally send names, phone numbers, email addresses, pickup addresses, or free-text form content to analytics tools.

6. Cookie retention

Retention varies by cookie, browser, and configuration. Some cookies last only for the browsing session, while others remain for a defined period unless you delete them sooner. For example, if you use GA4, the default analytics cookie durations may vary by browser and your configuration settings.

You should update this policy with the exact retention information that matches your final setup or your consent-management platform’s cookie scan output.

7. How to manage cookies

You can manage cookies in several ways:

• through our cookie banner or cookie settings control;
• through your browser settings, where you can block or delete cookies;
• through device-level privacy settings where available.

Please note that blocking strictly necessary technologies may affect website functionality.

8. Third-party providers

Some analytics or infrastructure providers may process information on our behalf as service providers or, depending on the setup, as independent parties for their own service operation. You should also review the privacy and cookie information published by the providers you enable on the site.

9. Changes to this policy

We may update this Cookie Policy from time to time to reflect technical, operational, or legal changes. The latest version will be posted on this page with the updated date shown above.

10. Contact

If you have questions about our use of cookies or related technologies, contact us at legal@rivaescape.me.